These situations are probably rare but, as you can see, they do exist. Sure enough, the company’s executives became enmeshed in a stock option backdating scandal that was, in my opinion, brought about by the same man. I was involved with one public company that, likewise, had a powerful and overzealous HR vice president who controlled far more of what went on at the company than he should have. The tale is strikingly similar to that of McLeod’s. The reason? Human resource chief Hans Gutsch controlled access to Pfeiffer, isolated the chief executive, and created a divided management team split by infighting, politics, and power plays. In 1999, Compaq chairman Ben Rosen and the board of directors ousted long-time CEO Eckhard Pfeiffer. You can read about the fascinating and sordid story here. In both cases McLeod’s termination was followed immediately by her CEO. One human resources head, Mary McLeod, even has the distinction of being toxic to two different companies and their CEOs: David Pottruck at Schwab and, years later, Pfizer CEO Jeff Kindler. There are quite a few examples of dysfunctional HR VPs who polarized management teams and, believe it or not, proved destructive to the CEOs that hired and trusted them. Just like with any other executive, it depends on the individual. Is there any truth to the “Evil HR” thing?Īctually, yes, there is, but not necessarily the way you’d think and it’s anything but pervasive.
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Here’s my take on how human resource organizations really work, why these people do the things they do and how to get the most out of the relationship. I’ve worked alongside dozens of top HR executives at companies big and small and I have no vested interest in the function, one way or the other.
Is it even possible to find an objective perspective on such a highly charged and subjective topic? The truth behind all the myths? Beats me, but I’ll try. So many questions, so many opinions and so many HR books, blogs and websites. What was Dilbert creator Scott Adams really thinking when he created Catbert: Evil Director of Human Resources? Are HR people the bad guys or just stuck in the middle with a thankless job?ĭoes the function do anything for the business or is it just a necessary expense?
Who does HR really serve, the company or the employees? If you’ve got issues with your boss or a coworker, should you go to your HR person or keep it to yourself? As polarizing organizations go, HR wins hands down, with marketing a distant second. Everybody has an opinion about human resources.
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